Introduction 

This Privacy Policy explains how TerraMD (“Company”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website www.terramd.com (“Website”), mobile applications, and services (collectively, “Services”). By accessing or using our Services, you agree to this Privacy Policy. 

Data We Collect 

We may collect: Personal Identifiers (name, contact details, IDs), Health Information (medical history, consultation details), Educational Data (enrollment and course details), Payment Data, Technical Data (IP address, cookies, device identifiers), and Communications (emails, feedback, recordings with consent). 

Purpose of Collection 

We use your data to provide Services, personalize your experience, process payments, improve our platform, ensure security, comply with laws, and (where consented) record consultations. 

Legal Basis for Processing 

Processing is based on: Consent, Contractual necessity, Legitimate interests, and Legal obligations under GDPR, Indian DPDP Act, and U.S. laws. 

Data Sharing and Transfers 

We may share data with professionals, payment processors, hosting providers, and regulators. International transfers are safeguarded under SCCs, adequacy decisions, or equivalent protections. 

Data Retention 

We retain data only as long as necessary for Services, compliance, and legal requirements. Medical records are kept per healthcare regulations. 

Your Rights 

Depending on jurisdiction (India DPDP Act, EU GDPR, U.S. CCPA/HIPAA), you may have rights to access, correct, delete, restrict, object, port, and withdraw consent. Requests can be sent to info@terramd.com. 

Security 

We use encryption, restricted access, and secure storage to protect your data, but cannot guarantee absolute security. 

Children’s Privacy 

Our Services are not directed to children under 18. Data collected from minors without parental consent will be deleted. 

Updates to Policy 

We may update this Privacy Policy and post changes here. Continued use constitutes acceptance. 

Contact 

For questions: info@terramd.com